I was working with the official Ruby gem for the Zendesk API. It’s a quirky little thing but on the whole quite nice to work with. I did run into one little gotcha: in order to retrieve all the items in a paginated collection, you have to use the #all! or #all methods (the bang version raises an error), and you must pass it a block.

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I’m fiddling with a bit of Ruby code for my silly Ioughta gem. In this module, the each_resolved_pair method takes a structure of “pairs” (of symbols and lambdas) and mutates them (by calling the lambda with an incrementing value), returning the resolved pairs.

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